In all futures betting (for example, total season wins, Super Bowl winner, etc.), the winner as determined by the Governing Body will also be declared the winner for betting purposes except when the minimum number of games required for the future to have "action" has not been completed.
In the event of there being a discrepancy between the English language version of team names or bet descriptions and any other language version, the English language version will be deemed to be correct. The grading of bets and disputes will be settled based on the English version of team names and bet descriptions.
A game/match will have action regardless of the League heading that is associated with the matchup. For example, two teams from the same League are playing in a Cup competition. If the matchup is mistakenly placed in the League offering, the game/match will still have action, as long as the matchup is correct. In other words, a matchup will have action as long as the two teams are correct, and regardless of the League header in which it is placed on our Website.
We make every effort to ensure that we do not make errors in posting lines. However, if as a result of human error or system problems a bet is accepted at an odd that is: materially different from those available in the general market at the time the bet was made; or clearly incorrect given the chance of the event occurring at the time the bet was made then we reserve the right to cancel or void that bet, or to cancel or void a bet made after an event has started and give refunds to players.
The posted dates and times of fixtures are purely informational. Pinnacle cannot guarantee accuracy. An incorrectly posted date and/or time is not grounds for voiding bets.
If a fixture is started and isn’t completed within 30 hours of its officially planned starting time, then all bets on that fixture will be void. The exceptions to this rule are:
Periods that are played to completion.
Fixtures which in their normal course can take longer than 30 hours, such as golf tournaments.
Sport-specific exceptions laid out in the rules section for each individual sport.
Bets on the “First Team to Score” have action as soon as there is a score, regardless of whether the fixture is completed.
If a fixture isn't started 12 hours after its scheduled starting time all bets on that fixture are void.
The result of a fixture will be the final determination by the fixture’s governing body on the date of the fixture’s completion. Pinnacle does not recognise protested or overturned decisions. The result of bets on a fixture suspended after the start of competition will be decided according to the betting rules specified for that sport. If nothing is specified in the sport’s rules, then General Rule #6 applies.
Unless otherwise specified in a particular sport’s rules, all bets on a fixture will be void if the venue is changed.
Bets on a specific period count only the scoring in that period, and are unaffected by what happens in prior or subsequent periods. If for any reason a fixture is not completed within the time specified in our rules, bets on the full fixture will be void. Any periods that have been completed will have action.
If a “Draw” price is offered in a Money Line market, and the draw happens, then bets on each team lose. If a draw is not offered and a draw happens, then bets on both teams are void.
In any fixture involving a forfeit, walkover, or any other event where the fixture is considered complete without having been played, all bets will be void, regardless of how the governing body of its league scores it.
If a market includes exactly one or two names of competitors, then all listed competitors must participate in the fixture for the bet to have action.
Misspellings, typographical errors, teams changing names, and incorrect leagues are not grounds for bets to be void, as long as it is clear based on the context what the intended fixture was.
If a fixture is offered with an incorrect number of rounds or periods or with a non-standard duration for the sport without it being indicated, all bets on that fixture will be void.
For aggregate Home/Away score markets of a league on a Day (or Week in the case of American football), if all fixtures on that Day/Week are not played to completion all bets on the market are void.
Multi-way betting is "ALL-IN": bets always have action unless a stipulation is added to the market that a certain competitor must start for action. If such a stipulation is included, then all bets on all competitors will be void if the stipulated competitor does not start in that specific event.
All winning bets on Multi-Way markets are paid out at full odds, regardless of the number of winners.
If a market is offered with “The Field” as a betting option, named teams or competitors must beat every other competitor for a bet on that competitor to win. If a listed competitor ties for a win, bets on the tied competitors will be void, and all other bets will be lost.
All settled markets are final after 72 hours and no queries will be entertained after that period of time. Within 72 hours after markets are settled, Pinnacle will only reset or correct the results due to human error, system error or mistakes made by the referring results source.
Pinnacle reserves the right to void any bet at any time if it deems the bet to have been made in a fraudulent manner.
All bets will be accepted or rejected purely at Pinnacle's discretion. In-Play bets may be subject to a short delay before they are accepted and/or they will be kept pending during dangerous situations at Pinnacle’s discretion.
If there is an obvious error in the odds or limit of a market, bets on that market may be void. If for any reason a bet is accepted after a fixture has begun (other than clearly indicated Live In-Play betting) bets will have action unless a material advantage has been gained. Pinnacle reserves the right to void the bet if it determines that an advantage has been gained.
The maximum accumulated winnings for Multiple Bets in one calendar day is $250,000.
In case of any contradictions: Market Rules take precedence over Sport Rules; which take precedence over General Rules.
If, for any reason, the Company is unable to validate the result of an event within 72 hours of its completion, all unsettled bets on markets relating to that event will be void.
Pinnacle reserves the right to remove events, markets, and any other product from the website.